1 hour ticket response
Prompt assistance is our dominant objective and that is why we’ve got a team of competent tech support engineers who are prepared to offer a quick reply to any question that you may have. Just submit your technical support ticket from the Web Control Panel and we’ll respond within sixty minutes at the latest. In fact, we strive hard and aim for a twenty–minute support ticket response time.
A Premium–Quality Customer Service
We have a team of web hosting support engineers who are ready to respond to all your questions whenever you are in need of support. Most of our customer support staff representatives have lots of years of experience in the shared hosting world, which suggests that you can always count on swift and elaborate answers to your problems.
A User–Friendly Help Section
In the Web Control Panel you will find an easy–to–browse Help Center section where you can get quick tips on how to use our services. You can see the answers to your queries in the F.A.Q. database, find more suggestions in the web hosting account administration articles or check our how–to video tutorials.